Service Robots to become new normal in the coming years

Service Robots are robots that perform household chores and office tasks just like humans. These robots are deployed in houses, industries, and commercial spaces. The technology can efficiently execute dangerous tasks. They are categorized into Retail, Domestic, Medical, Cleaning, Logistics, etc.

Retail Service Robots:

Retail service robots are widely used to track errors on shelf labels. As a result, it helps avoid the chances of ringing up a price. In addition, these robots can also travel through the aisles with the use of inbuilt cameras that determine issues with the shelf labels.

Medical Robots:

Medical robots are expert service robots that are employed both within and outside of hospitals to raise the caliber of patient care. The medical personnel can spend more time offering required care to the patients as these robots reduce their burden.

Some robots can even draw blood. Apart from that, there are telepresence robots for providing care remotely, disinfectant robots to reduce the risk of hospital-acquired infections, and robotic exoskeletons to enable external support and muscle training.

Cleaning Robots:

Cleaning robots efficiently automate repetitive, risky jobs performed by humans. The technology is used to clean up harmful paint or sanitize an area. These robots are also deployed in the industrial spaces for a variety of applications, including mopping, vacuuming, and cleaning industrial sites. WINBOT 950 from Ecovacs is one such example of a cleaning robot. The technology can efficiently turn corners due to its clever drive cleaning system. Apart from that, no ladders are needed to perform the task. Thus, it also maintains convenience while eliminating the additional cost.

Logistics Service Robots:

Mobile automated guided vehicles, often known as logistics service robots, are widely deployed to perform sifting tasks. These robots carry goods and transfer them to warehouses and storage facilities. These machines move goods for shipment and storage continuously while following predetermined paths. They contribute significantly to lowering the cost of logistics.

Scope of Service Robots

Service robots are expected to witness potential growth in the coming years owing to many factors. The primary one is the rising demand for these robots to reduce the reliability of the workforce. In addition, these robots offer many benefits to the owner, regardless of the types of tasks. Industry players are also innovating solutions to gain a huge consumer base. As a result, it will open doors of opportunities for the industry. According to a study by Astute Analytica, the global service robots market is forecast to record a compound annual growth rate (CAGR) of nearly 21% during the study period from 2021 to 2027.

Benefits of Service Robots

Service robots offer a myriad of advantages. Here is the list depicting the benefits of the technology:


Safety is one of the prominent factors outlining its overall scope. The robots can efficiently perform risky tasks while maintaining overall productivity. Moreover, the technology is deployed in the defense industry with the sole aim to keep soldiers safe during the battle. Similarly, workers are protected by the robots from any kind of structural or nuclear hazard.


Another advantage driving the growth of the industry is the efficiency of these robots. Undoubtedly, these robots enhance the efficiency of the project. Moreover, the robots don’t get tired or sick and they rarely have downtime. Thus, they can perform long tedious tasks in a low time.

Service robots are employed in the medical and healthcare sectors to carry out complex surgical procedures like prostate cancer surgery. In spaces where people or their hands cannot easily fit, these robots can effortlessly maneuver, which raises precision.


The technology also enhances the productivity of the tasks as it eliminates the chances of human error. These robots offer more accurate and stable results as compared to humans.

How Industry Players are Contributing:

Industry players are also contributing to this growing era of service robots. Soon, there will be ‘n’ number of service robots found in hospitals, retail stores, factories, etc. A wide portion of the credit goes to the rising number of innovations and other strategies performed by the industry players.

Nearly 200 U.S.-based start-ups are aiming to enhance the development of professional service robots, according to the International Federation of Robotics (IFR). Due to the industry’s ongoing, rapid growth, these robots are the main area of concentration. The technology find applications across various sectors, including retail, healthcare, hospitality, warehouses, defense, space, agriculture, etc.


In this dynamic and developing industry, there are many opportunities as technology develops and investment rises. For instance,, Inc. created AWS RoboMaker, a cloud-based platform that gives manufacturers of professional service robots access to monitoring, machine learning, and analytics.

iRobot, a prominent robots manufacturer, also announced to increase its direct-to-consumer product and service offerings in 2021. It also launched various new options to maintain a cleaner house thanks to the new iRobot H1 handheld vacuum and extended warranty and service agreements.

In the fourth quarter of 2020, the company’s direct-to-consumer sales doubled and accounted for 11% of the business’s overall revenue as the company continued to experience strong demand from major retailers across the world. The introduction of a new premium handheld vacuum will strengthen the scope of the growth.

Nestlé has also deployed a humanoid robot, called Pepper, in its various department stores located in Japan. Pepper claims to comprehend nearly 80% of the conversations.

In addition, companies like Knightscope and Cobalt rent out security robots. These human-sized machines roam corporate buildings. They are outfitted with heat sensors, facial recognition technology, and employee badge readers. The robots patrol on their own, keeping an eye out for any problems like an illegal individual breaking into the premises.