In this digital era where expectations of an individual are high and satisfaction is paramount for every business. After all, the company’s brand value and image depend on customer satisfaction. Here, the recruitment sector is no exception. In this industry, transparency and ease of hiring are the key parameters that leave an impression and encourage employees to stay productive.
Hence, investing in a technology like AI voice assistant to enhance candidate experience and add value to the business. Such an agent eases various hiring tasks. For example, it integrated NLP to understand human interactions and communicate efficiently. In addition, the machine learning algorithm can handle more complex interactions. Thus, mitigating the communicational inefficiencies.
Also, having conversational interfaces, the voice agents can efficiently handle the onboarding process using the minimal resources possible.
So, in this write-up, we will talk about the influence of AI voice assistants on candidate experience and the advantages it offers to recruiters.
Ways in Which AI Voice Assistants Improve Candidate Experience
Customer service is influenced by a heavy workload, sluggish queries, and less engagement with the students. However, AI voice assistants can help HR recruiters in several ways, improving the applicant experience. Let’s explore.
Automates Pre-Screening
Handling each applicant is cumbersome and time-consuming for human staff as they have to manually pre-screen candidates, execute initial conversations and much more.
Here, AI voice assistants help overcome all the hassles with candidate pre-screening, helping filter out the qualified applicants only. The voice assistants can perform human-like conversations, providing details regarding job requirements. Moreover, it can review candidate resumes, and their educational qualifications to assess their eligibility for vacancy.
All this saves time both for applicants and the recruitment party. In addition, the potential applicants face no human intervention while moving toward the next steps of the hiring process.
Ensure Proactive Communication
AI voice assistants keep track of candidates and engage them via several channels such as emails, calls, and more. Thus, ensuring candidate engagement and lead nurturing.
Voice agents powered by AI are comprised of robust features that enable applicants to access information like FAQs, application status, and interview schedules anytime. As a result, the interactions can be tailored, delivering a better experience, and relationships are strengthened.
Build Candidate Pool
AI-based voice agents operate 24/7 which is quite impossible for the human staff. As a result, candidates can interact and get their queries resolved whenever required, increasing overall engagement. Furthermore, hiring becomes significantly convenient and versatile for the staff.
Also, voice agents can be leveraged to handle social media to support the overall recruitment process and improve overall productivity.
Relay Vital Data
Those days are gone when the applicants have to wait for feedback from the recruiters. With the skill shortage and continuous technological advancements, candidates can expect consistent communication with their employers.
AI voice assistants ensure engagement with potential candidates. It can circulate feedback on the behalf of the HR team regarding interviews, progress updates, new vacancies, profile submission steps, and so on. Rhus, retaining the candidate’s interest
in the company.
Keeps Candidates Engaged
Replying to the candidates in real-time must be prioritized by the recruiters, no matter if they have submitted their CVs freshly or given their first round of interviews. They simply deserve the feedback and their queries answered.
Here, AI voice assistants pull data from a set of predefined questions and provide answers to interact with the candidates, delivering the right information in real time.
Enhances Post-Employment Experience
Newly onboarded candidates require assistance post-joining. Undoubtedly, AI voice assistants continue to assist the candidates, minimizing the chances of resignation or the need to put in the effort to retain candidates.
Conclusion
To sum up, these are some exciting possibilities that can be leveraged by incorporating AI voice assistants into the recruitment processes. Furthermore, promising opportunities continue to evolve as technology advances. For now, you can implement voice agents to execute tasks such as screening candidates and scheduling interviews. It will help save time while delivering exceptional candidate experience.
With time, you will be able to understand the better use of AI voice assistants to make the application process for candidates more engaging. Besides, you can seek help from a reliable AI development company that can help you develop such agents and leverage such solutions to better optimize your recruitment strategies.
