Leadership/Management

The Magic of Making an Effort

Just over a year ago I gave a keynote speech at a conference in Russia. I worked diligently to master a few key phrases. But, between having no natural capacity for foreign languages and not hearing much Russian in my day-to-day life, the result was dreadful. I actually might have insulted their mothers as I …

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7 Reasons Leaders Should Focus on Developing Employee Soft Skills

Why are we still talking about the importance of leaders developing employee soft skills? Here’s why: the more that automation in all of its forms become part of our daily work lives, the more we need to bring to bear the one thing that a machine will never be: human. And that humanity is most …

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Rethinking Remote Relationships

According to a VitalSmarts survey of 1153 global workers reported in Harvard Business Review (April 2018), remote employees feel left out and disadvantaged as a result of their status. And it goes far beyond ‘out of sight, out of mind.’ In dramatically larger numbers than their co-located colleagues, remote employees feel that: Colleagues lobby against …

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Work-life Balance: It’s Becoming a Blur

First introduced in the UK in the late 1970s, the term “work-life balance” has only become more popular and relevant over time. While the focus has morphed over time to consider the needs of different audiences within the workplace—mothers, the sandwich generation, millennials and more—the basic question has remained constant: How can we find and keep hold of that elusive holy grail—the equilibrium between the …

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Attenuating Attrition: How Leaders Can Create a Sticky Situation

As I led a recent session with regional executives within a global organization, the conversation turned to retention—or more accurately, attrition. The most senior leaders lamented their powerlessness over the dynamic facing them. They described a talent market that valued a level of progression, compensation and benefits that exceeded what was expected—or accommodated—anywhere else in …

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Now Is The Time for Introverted Leaders

Guest Post by Jennifer Kahnweiler I could not be more pleased to host this week’s guest post from my friend, Jennifer Kahnweiler. Jennifer was one of the first Berrett-Koehler authors I met after publishing Help Them Grow or Watch Them Go. I have been so grateful for her warmth and her wisdom. As an introvert myself, I’ve …

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Leaders Who Know When to Shut Up Get Better Ideas from the Team

For many years, I worked with a highly effective (and very respected) leader named Jack, who at the time was a senior executive at a large insurance company. After working together on a few corporate projects, Jack asked me to lead a three-day strategic planning session for his team. About two hours into the first …

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