You’ve got an angry—no, downright irate—customer in your store. They’re causing a ruckus and clearly making your other customers uncomfortable. What can you do to keep things from spiraling out of control? How to Deal With an Angry Customer Plan Ahead Before this situation ever happens, plan ahead for how to handle it. If your […]
Facebook Unveils New Community Help, Safety Check, Donation and Non-Profit Partnership Tools
Facebook (NASDAQ: FB) recently unveiled some new tools as part of its Live feature at the social network’s first Social Good Forum held on 17 November in New York. The new tools include community help, safety check, an expanded fundraiser features, and nonprofit partnerships. New Facebook Features for November 2016 Naomi Gleit, VP Social Good […]
A Guide to Local Content Marketing for Small Businesses
A significant portion of Google searches relate to a specific location. People search for things like “pizza New York City” or “spa Daytona Beach” millions of times per day. That’s because location is just as important for your website as it is for real estate. Tagging your content with relevant local information can draw in […]
Getting the Right Funding Can be Daunting – But There is Hope
Sponsored Post Vendedy is the first social network designed to connect global travelers to street markets. Founded by Forbes30Under30 Entrepreneur Christine Souffrant Ntim, the small business’s goal is to digitize the $10 trillion dollar street market economy and make it accessible to anyone and everyone. But when Ntim started out, she had an incredibly difficult […]
6 Key Business Benefits Of UCaaS Show Why Businesses Need It Now
Communicating at work should be as simple as pulling up a chair, anywhere. Knowledge workers carry the essential communication tools with them: cellphones, laptops and their inquisitive minds. In their daily lives outside of work, video, instant messaging and consumer cloud apps help today’s people share information with friends and family. Teams now want to […]
Small Business Headlines from Xero, Paypal, Shopify and More
When it comes to your business’s finances, there are so many different tools for you to consider. So it can be a big help when the tools you already use integrate with one another to make the whole process easier. Recently, Xero announced improved integration with PayPal. And Shopify also added a partnership that could […]
50 Small Business Ideas for the Faith Based Economy
Religion is big business. In fact, a recent report suggests that the faith based economy brings in about $1.2 trillion a year. An industry this large, of course, has plenty of room for growth. Here are some business ideas for entrepreneurs seeking to get into the faith based economy. Faith Based Business Ideas for Entrepreneurs […]
5 Advanced Local PPC Techniques
Unless you run a huge corporation with locations in multiple countries, and your products and services are available globally, it’s more likely that you want to reach a certain area with your advertising. If you run a bakery in Chicago, then you want to reach people who are actually in the Chicago area that can […]
The Entrepreneur's Guide To Freaking Out
By Liz Gutman Anxiety is a totally normal and even expected part of running your own business. Here’s how to keep from being crippled by it. As the public face of my company, I encounter a lot of pressure to appear as though I’m 100% together at all times. But, in truth, as an entrepreneur, […]
Airbnb's Work To Fight Bias And Discrimination
Over the course of my career, I’ve learned that lasting change often begins with tough, honest conversations, genuine self-reflection, followed by bold action. In the last half century, we’ve made tremendous progress toward realizing our civil rights and equal opportunity goals. But we still have a long way to go. We need to talk about, […]